Privacy Policy | More Classifieds

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Overview

More Classified Privacy Policy explains what personal data is collected when you use the www.more.co.ke website and mobile application (morebusiness) and the services provided through it (together the "Service"), how such personal data will be used, and shared.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 18 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must contact the support team via email to request deletion of your account and data.

"Process", in respect of personal data, includes to collect, store, and disclose to others.

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Personal Data Controller

More Classified Agency is a registered entity in the Republic of Kenya under the provisions of the Companies Act of the Laws of Kenya (with registered office at Brickwood Apartment, Ground Floor, Door 204, Lantana Road, P.O. Box 1660 - 00200, Nairobi in the Republic of Kenya) and will be the controller of your personal data.

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Categories of Personal Data We Collect

Data you give us

You may be asked to provide information about yourself when you register for and/or use the Service. This information includes: first name, last name, phone number, email, gender, date of birth ("Required Information"), address details, working hours, as well as access to your photos, albums and their metadata.

To use our Service and register an account, you will need to provide required information. You will be able to use the Service even if you do not give this data to us, but some Service functionality may be limited (for example, if you do not register an account, you will not be able to send reviews, post ads, or see contact details of other users).

You will also need to provide additional information when communicating with our support team in order to fulfill your request. While posting ads, you can decide to provide additional personal information about yourself. You should carefully consider risks associated with making certain information publicly available in particular, your phone number, address, photos, passport details, financial details, or exact location.

Data provided to us by third parties

When you log in using Facebook, we receive your profile image, name, Facebook ID, and optionally email address, gender, date of birth, friends list, and location. When you log in with Google, we receive your name, email address, profile language settings, profile picture, gender, and date of birth. When you log in using Apple, we receive your Apple ID, name, and email. When you log in via Truecaller, we receive your phone number, name, addresses, profile image, job title, company name, gender, and other profile information upon your consent.

We may collect your name, official government ID number, and photo image to confirm your identity, sharing this with Smile Identity Inc. to validate it with governmental sources.

Data we collect automatically

We collect data about your referring URL, device and location data (language settings, IP address, time zone, device type and model, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID), usage data (features and content you interact with, how often you use the Service, how long you are on the Service), Advertising IDs (Apple IDFA or Google AAID), transaction data, and cookie data.

A cookie is a small text file stored on a user's computer for record-keeping purposes. Cookies are used to automatically recognize you on return visits. Cookie data is stored on your device and most of the time only for a limited period.

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For What Purposes We Process Your Personal Data

To provide our Service enabling you to use the Service seamlessly and preventing or addressing errors or technical issues.
To customize your experience adjusting content and making offers tailored to your personal preferences and interests.
To manage your account and provide customer support responding to your requests for technical support, Service information, or other communications you initiate.
To communicate with you regarding your use of our Service via push notifications, email, or in-app chat.
To research and analyze your use of the Service to maintain, improve, plan, design, and develop More and our new products.
To send you marketing communications you may unsubscribe at any time by following instructions in the footer of marketing emails or by contacting info@more.co.ke.
To personalize our ads we and our partners use your personal data to tailor ads shown to you at relevant times.
To enforce our Terms and Conditions of Use and to prevent and combat fraud.
To comply with legal obligations.
To process your payments using third-party payment processing services.

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Under What Legal Bases We Process Your Personal Data

We process your personal data under the following legal bases:

Your consent for certain data processing activities where your explicit consent is required.

To perform our contract with you processing necessary to provide the Service you have requested.

For our (or others') legitimate interests including communicating with you regarding your use of our Service, researching and analyzing your use of the Service, sending you marketing communications, personalizing our ads, and enforcing our Terms of Use and preventing fraud.

To comply with legal obligations where we are required by law to process your data.

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With Whom We Share Your Personal Data

We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. The types of third parties we share information with include:

Service providers cloud storage providers (Amazon), payment processing service providers (M-Pesa), data analytics providers (Facebook, Google), marketing partners (Facebook, Google, Elastic Email), and local banks and credit organizations.

Law enforcement agencies and other public authorities we may use and disclose personal data to enforce our Terms of Use, protect our rights, privacy, safety, or property, and respond to requests from courts, law enforcement agencies, and regulatory authorities.

Third parties as part of a merger or acquisition as we develop our business, we may buy or sell assets or business offerings; customer information is generally one of the transferred business assets in these transactions.

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How You Can Exercise Your Rights

Accessing / reviewing / updating / correcting your personal data you may review, edit, or change your personal data in the settings section of the website. You may also request a copy of your personal data at support@more.co.ke.
Deleting your personal data you can request erasure of your personal data by sending an email to support@more.co.ke or by deleting your account via the settings. In some cases, we may be legally required to keep some data for a certain time.
Objecting to or restricting the use of your personal data (including for direct marketing purposes) send a request to support@more.co.ke.

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Age Limitation

We do not knowingly process personal data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with personal data, please contact us at support@more.co.ke.

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Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.

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Data Retention

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes the period during which you have a More account. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will store your hashed email address, phone number, identification documents, and information on the fact your account has been blocked even after you request deletion of your personal data.

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Contact Us

You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your account or your personal data please contact us at support@more.co.ke.